About the Role
This position helps to maintain and cultivate Center on Halsted technology at multiple locations by assisting with the administration and maintenance of information technology systems (including desktops, laptops, printers, etc.), and is responsible for data collection systems, policies, and procedures that ensure the appropriate collection, reporting, and data entry for Center on Halsted programs while maintaining HIPAA compliance. This position also administers Center on Halsted technology evaluations for new staff, develops and provides core IT staff trainings to develop staff competencies, and provides ongoing technology staff support. Demonstrated Microsoft 365 / Office Pro expertise required.
Regarding data collection systems, this position currently works primarily with Advanced MD Analytics and Microsoft Access 2021 databases, requiring experience in Access database development, including the ability to use Microsoft Visual Basic and a fundamental understanding of basic SQL functions. This position also develops and assists staff with data reporting requirements in Advanced MD. This position requires strong attention to detail, the ability to communicate effectively with program staff to discern needs and train staff, and the ability to juggle priorities and meet deadlines. The Center is exploring two CRM solutions that may be implemented in the future including Salesforce and HubSpot. Experience with either or both of these systems is preferred. This position will be required to participate in the deployment, training, and provide ongoing staff support for this cloud solution once finalized.
Regarding IT systems, this position provides end user support for the Center’s technology. This position conducts ongoing software and firmware updates for desktops and laptops and will work on additional IT-related projects assigned by the Chief Technology and Facilities Officer (CTFO). Experience with firewall and Windows server management is preferred.
Requirements
Lesbian, gay, bisexual, transgender sensitivity required.
AdvancedMD – must have an intimate knowledge of Analytics with a demonstrated ability to track new data and create reports to meet emerging needs.
Access Database Development – must be an expert at creating and developing Access databases, translating staff needs to workable database solutions, and modifying existing databases to meet emerging needs.
Communication – ability to communicate effectively with diverse staff and populations; ability to speak with authority on fact-based information; strong verbal communication and written skills.
Action Oriented – enjoys working hard and looks for challenges; able to act and react as necessary, even when limited information is available; not afraid to take charge of a situation.
Personal qualities of integrity, credibility, confidentiality, and commitment to the mission of Center on Halsted.
Independent – ability to work independently without supervision.
Problem Solving – ability to identify problems and reviewing related information to develop and evaluate options and implement solutions.
Critical Thinking — ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Learning — ability to understand the implications of new information for both current and future problem-solving and decision-making.
Detail Oriented – ability to pay attention to details and throughtly complete tasks.
Advanced general office and computer skills – including demonstrated proficiency in Windows 11, Office 365, MFA, MS Word, Excel, Outlook, Access, OneDrive, Teams, Zoom and Advanced MD
Bachelor’s degree (Management Information Systems or related field preferred) preferred; two to five years combined database management experience preferred.
Experience with Salesforce and/or HubSpot is preferred; this position will help to deploy new online CRM solutions.
Office 365 administration, Windows Server, and Active Directory administration experience preferred.
About the Company
Center on Halsted offers the following benefits to our employees after 30 days of employment
- Medical Insurance: BCBSIL; HMO, PPO and PPO Choice
- Dental Insurance: Guardian
- Vision: VSP
- 403B- Principal Financial. Automatic enrollment at 3% of your semimonthly salary
- Commuter pre-tax benefits and onsite parking
- EAP: 5 Complimentary Therapy Sessions
- Flex Spending Account(FSA)-Wex Inc.
We offer the following employer paid benefits after 90 days
- Life Insurance at 1x’s the employee salary
- Short Term Disability at 60% of the employee salary
- Long Term Disability at 60% of the employee salary
Center on Halsted is a hybrid work environment employer.
Center on Halsted is a mandated vaccination employer. Those who are vaccinated or willing to be vaccinated will be considered for employment.
Equal Opportunity Employer
Center on Halsted hires the most qualified candidates without regard to any person’s race, color, sex, sexual orientation, gender identity, gender expression, HIV status, age, religion, disability, neurodiversity, national, social and ethnic origin, ancestry, genetic information, marital status, civil union or domestic partnership status, parental status, pregnancy, military discharge status, veteran status or source of income and citizenship. Center on Halsted will not tolerate discrimination or harassment based on any of these characteristics. We support an inclusive workplace.